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The pull-out hose puts less stress on the valve. And you weren't stressed to start with. It's all very well hauling a giant pump around, but all that leverage can snap a delicate valve stem right off. This is a slimmer version of our Core Pump that features a thread-on Presta specific head with a short pull out hose to give more options on where you pump from and fewer chances of your rippling muscles pulling the thing clean off. We weren't using that space in the barrel anyway, so the hose doesn't even affect the pump's efficiency.
If your Blackburn product is found to be defective in materials or workmanship, Blackburn warranties most of our products for the lifetime of the product, and we will, at our sole discretion, either repair or replace it free of charge. Blackburn reserves the right to request the return of any product submitted for warranty consideration. Canadian customers should contact our Canadian distributor, Outdoor Gear Canada at 800-363-0693. International customers should contact a local dealer or regional distributor for warranty service. To make a claim, call our Customer Service at 1-800-456-2355 for a Return Authorization(RA) number. Some issues may be resolved upon the initial call.
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